SHIPPING


Question not answered? Reach out to our customer service team at [email protected]


USA: We estimate orders to arrive within 2-3 weeks from the date of purchase. Many orders arrive in 2 weeks or less.

Australia, UK, Canada & Rest of World: We estimate orders to arrive within 2-4 weeks from the date of purchase. Many orders arrive in 2 weeks.

You should receive your shipping confirmation email and tracking number within 5-7 business days after placing your order. During holidays and sales, it may take as long as 7-10 business days to receive your shipping confirmation.

We offer FREE global shipping on all orders over $100+. For orders under $100, we charge flat rate shipping (all prices in USD):

USA: $9.95
CA, UK, AUS: $14.95 USD
Europe: $14.95 USD
Global flat rate shipping for phone cases: $6.95 USD

Due to the custom nature of our products, we begin work on each order promptly after they are placed. To cancel an order, you must email [email protected] within 12 hours of your order being placed and we will process a refund at our discretion. After 12 hours, it is not possible to cancel your order.

While we always strive to deliver your items together, occasionally one item in your order will be completed ahead of time and shipped out first. For example, if you order a framed portrait and a phone case, the phone case may arrive separately.

🐾 Follow PAWPRINTSY on socials 🐾


🐾 Follow PAWPRINTSY on socials 🐾